Can't find the shelf難以定位貨架
Often only possible with a staff member's help — otherwise users have no choice but to give up and leave.往往只能依賴店員協助，否則只能無奈放棄。
A-EYE · Product
Flagship · In-store Navigation旗艦產品 · 店內導航
Flagship Product · A-EYE旗艦產品 · A-EYE
In-store navigation for the visually impaired.視障人士的專屬店內導航
A-EYE bridges the gap between vision loss and effortless shopping — combining indoor navigation with real-time product information.「填補視力障礙與自主購物之間的距離 —— 結合精準室內導航與即時產品資訊。」
Pilot in Hong Kong · Not on App Store yet 香港先導測試中 · 尚未上架 App Store
Stage 01 · Arrive階段 01 · 到達
Free A-EYE Mobile on your chest — walk into an A-EYE Partner store, hands free.將免費的 A-EYE Mobile 佩掛於胸前——走進 A-EYE 合作店鋪，雙手無需持機，自主購物。
Investors, Awards & Media Coverage投資者、獎項同媒體報道
Choose your view選擇您的視角
Who are you here as?您以何種身份瀏覽？
We'll tailor the story below — pain points for users, opportunity for retailers.下列內容將依您的身份調整：用戶聚焦於痛點，零售商聚焦於合作機遇。
View for:瀏覽對象：
Market gap市場缺口
Inside the store, no one guides the way.走進店舖後，導航就此中斷
Can't read the label無法閱讀標籤
Price, ingredients, and allergens — important product information is printed on packaging that's out of reach.價格、成分與致敏原等重要資訊，全被印在無法觸及的包裝上。
Can't compare prices無法比價與挑選
Without labels and details, it's hard to tell which option is a better choice or a better value.看不到標籤與細節，難以比較哪款更合適或更划算。
Visually impaired individuals seek the same independence and everyday experiences as non-disabled people — like buying snacks for their daughter. A-EYE targets a core desire of our community.視障社群同樣具備強大的消費力。只要環境與科技能給予相應的支援，我們與社會、人與人之間的連結將會更加緊密。
Step demo步驟示範
Navigate. Compare. Pay — one phone, full autonomy.「導航、比較、結帳 — 一部手機，全程自主。」
Step 01 / 06 · Ask步驟 01 / 06 · 自然語音互動
Step 01步驟 01
Ask自然語音互動
Speak naturally. A-EYE understands your needs accurately and gives clear suggestions, so you can compare details with confidence.像日常交談一樣開口即可。A-EYE 能精準理解你的需求，並提供清晰建議，讓你輕鬆比較細節。
01 / 04
Voice Navigation語音導航
Allergen Detection致敏源檢測
Product Comparison產品比較
Voice Checkout語音結帳
Scroll to explore繼續滾動
Step 01步驟 01
Ask & Interact開口問
Speak naturally. A-EYE understands intent and replies with tailored suggestions — compare prices and details until you're ready.直接開口說話即可。A-EYE 能理解您的意圖並給出針對性的建議——可從容比較價格與詳情，準備好後再作決定。
Step 02步驟 02
Navigate導航
Spatial audio guides you aisle by aisle, with real-time obstacle and safety cues, all the way to the right shelf.空間音效會一排一排地引導您前進，實時提示障礙物與安全資訊，一路帶您安全抵達正確的貨架。
Step 03步驟 03
Compare比較
At the shelf, A-EYE identifies the product, reads price and ingredients, and compares options so you decide with confidence.來到貨架前，A-EYE 能識別產品、朗讀價格與成分，並幫您比較各選項，讓您充滿信心地作出選擇。
Step 04步驟 04
Checkout結帳
Guides your hand to the item, escorts you to the till, confirms payment, and walks you safely to the exit.引導您取貨、陪同您前往收銀台，確認付款，再安全護送您到達出口。
Step 05步驟 05
Allergen-aware過敏原警示
Flags allergens against your profile before you pick anything up — so safety is built into every choice.在您拿起任何商品前，才對照您的過敏設定發出警示——每個選擇都有安全保障。
Step 06步驟 06
Spatial Sound空間音效
Directional audio cues you can follow with confidence — pause, resume, and stay in control the whole time.跟隨方向音效提示即可自信前行——隨時可暫停、隨時可繼續，全程由您掌控。
Optional: 可選：3-minute full demo on YouTube三分鐘完整示範（YouTube）
User validation用戶驗證
Built around what the community actually wants.以社群真正所需為核心打造。
We validate every sprint with visually impaired co-designers — not just in labs, but in real stores.每個開發階段，我們都會與視障共創夥伴一起驗證——不只在實驗室，更在真實店鋪中。
Visually impaired individuals seek the same independence and everyday experiences as non-disabled people — like buying snacks for their daughter. A-EYE targets a core desire of our community.視障社群同樣具備強大的消費力。只要環境與科技能給予相應的支援，我們與社會、人與人之間的連結將會更加緊密。
See the phone walkthrough in See it work — co-designed with community partners like Comma Chan.電話流程示範請見實際運作——與 Comma Chan 等社群夥伴共同設計。
Differentiation差異化特點
Why choose A-EYE?為什麼選擇 A-EYE？
Unlike scene readers or outdoor-only apps, A-EYE pioneers in-store navigation for the visually impaired — fully software-based, making precise indoor guidance and product insights truly affordable and scalable.有別於一般的圖像朗讀 App 或純戶外導航工具，A-EYE 專注於解決店內無障礙體驗。採用純軟件，無需安裝昂貴硬體，讓無障礙科技真正可負擔並得以普及與大規模應用。
The post-arrival gap: "I can use apps to get me to the store. But once I'm inside? That's where I need help." A-EYE fills that gap.到達後的空缺：「我用應用程式能順利抵達店門口。但一進入之後呢？那就是我需要幫助的地方。」A-EYE 正是填補這片空白。
Free to use免費使用
Accessible to everyone人人皆可使用
A-EYE is free for individual users. No expensive hardware, no subscription barriers. Our mission is accessibility for all.個人用戶免費使用。無昂貴硬件、無訂閱門檻。我們的使命是讓每個人都能無障礙使用。
Privacy-first私隱優先
Your data stays yours您的資料只屬於您
All processing happens on-device. No camera feeds to the cloud, no tracking, no third-party data sharing.所有處理均在設備上完成。相機畫面不上雲端、不追蹤、也不與第三方分享資料。
Community-driven社群帶動
Built with攜手打造
Indoor positioning, product comparison, spatial audio, and community feedback — all integrated into one voice-first experience, refined by the people who use it daily.室內定位、產品比較、空間音效與社群意見 —— 全部整合於一個以語音為主的體驗中，由每天使用的用戶一起持續優化。
For Retail Partners零售合作夥伴
Customers struggle with in-store navigation and product finding.顧客在店內尋路、尋找商品都面臨困難。
Shoppers leave empty-handed when they can't find what they came for — and the barrier is even steeper for visually impaired customers. A-EYE is an opportunity to strengthen CSR and lead on inclusive customer experience.顧客找不到想買的東西，就會空手離開 —— 對視障顧客而言，門檻更高。A-EYE 是強化 CSR、在共融體驗上領先的機會。
86%
of users with access needs would spend more if there were fewer barriers.有無障礙需要的人群中，86% 表示如果障礙減少，他們會消費更多。
Click-Away Pound ReportClick-Away Pound 報告
67.3%
leave stores empty-handed because they couldn't find the product they needed.因為找不到想要的產品而空手離開。
Patrick Overall, 2024Patrick Overall, 2024
79%
struggle with in-store navigation.在店內尋路方面有困難。
UK survey, 500 respondents英國問卷，500 人
Partner platform合作夥伴平台
Upload. Update. Stay in control — one admin.上傳。更新。掌控全局——一個後台即可。
Step 01 / 05 · Upload store data步驟 01 / 05 · 上傳店鋪資料
Step 01步驟 01
Upload store data上傳店鋪資料
Upload floorplans and aisle zones so A-EYE can guide shoppers inside your store.上傳店鋪平面圖與貨架分區，讓 A-EYE 能在店內為顧客引路。
Step 01步驟 01
Upload store data上傳店鋪資料
Upload floorplans and aisle zones so A-EYE can guide shoppers inside your store.上傳店鋪平面圖與貨架分區，讓 A-EYE 能在店內為顧客引路。
Step 02步驟 02
Product catalogue產品目錄
Manage SKUs, prices, and allergens in one place — ready for voice answers on the shopper phone.在一個地方管理貨號、價格與過敏原資訊 —— 顧客以手機詢問即可即時回答。
Step 03步驟 03
Flexible updates靈活更新
Change layouts or prices anytime. No heavy IT project every time the shelf moves.佈局或價格隨時調整。貨架有任何變動，都無需再發起大型 IT 工程。
Step 04步驟 04
Usage insights使用數據
See pilot sessions and outcomes — export-ready numbers for ESG and CSR reporting.查看先導使用次數與成效——數字可匯出，方便 ESG／CSR 匯報。
Step 05步驟 05
Roles & collaboration權限與協作
Invite store staff with the right access — managers update, teams stay aligned.邀請店員並設定權限——經理可更新，團隊保持一致。
Customer journey顧客旅程
Same phone. Happier customers.同一支電話。顧客更加滿意。
Shoppers use A-EYE on their own phone — ask, navigate, compare, and check out independently. No special hardware on your floor.顧客用自己的手機開啟 A-EYE —— 問、行、比較、結帳，全程自行完成。店內無需額外硬件。
- Ask & Interact開口問
- Navigate導航
- Compare比較
- Checkout結帳
Switch to to scrub the full phone experience — the same journey your customers take.切換至 視角，查看完整電話體驗 —— 就是顧客會走的同一條路。
Value proposition價值主張
A stronger store, a wider circle of customers.店鋪更強，客源更廣。
Establish Category Leadership in Accessibility在無障礙範疇建立品類領導力
A-EYE enables your store to become the first in the region to offer fully independent, accessible shopping for visually impaired and elderly customers.A-EYE 協助您的店鋪成為區內首間提供真正自主、無障礙購物的店，惠及視障及長者顧客。
Strengthen ESG and CSR強化 ESG 與 CSR
A-EYE provides your store with a live, documented programme with real usage data your ESG team can put straight into investor decks and regulatory filings.A-EYE 為您提供一個有即時記錄的項目，配合真實使用數據，ESG 團隊可直接放入投資者簡報及監管申報文件。
Become the Store of Choice成為顧客首選
By adopting A-EYE, your store can build lasting loyalty with the VI and elderly community, translating a genuine commitment to inclusivity into a meaningful point of differentiation in the market.採用 A-EYE，可與視障及長者社群建立長遠忠誠，將真誠的共融理念轉化為市場上的差異化優勢。
Deployment timeline上線時程
Sample Deployment Timeline參考上線時程
Week 1-2第1-2週
Consultation & Assessment諮詢與評估
Store layout review, technical requirements gathering, and partnership agreement.檢視店鋪佈局、收集技術需求，再簽訂合作協議。
Week 3-4第3-4週
Integration & Testing整合與測試
System integration with store infrastructure and pilot testing with selected users.與店鋪基礎設施進行系統整合，再與選定用戶進行試行測試。
Week 5-8第5-8週
Soft Launch試業上線
Limited rollout with staff training and user feedback collection.小範圍推出，配合員工培訓並收集用戶意見。
Month 3+第3個月起
Full Deployment全面部署
Full store rollout with ongoing support and performance monitoring.全店鋪推出，配合持續支援與表現監察。
FAQ常見問題
For users.用戶常見問題。
Is A-EYE really free?A-EYE 對視障用戶是免費的嗎？
Yes. All individual visually impaired users can use A-EYE for free. For retailers and enterprise customers, we offer dedicated commercial deployment plans.是的。所有個人視障用戶皆可免費使用。針對零售商及企業客戶，我們則提供專屬的商業部署方案。
What phones does A-EYE work on?A-EYE 支援哪些手機？
A-EYE currently supports iPhone only. The app requires a camera and microphone for core functionality.A-EYE 目前只支援 iPhone。核心功能需要相機與麥克風。
How does A-EYE protect my privacy?A-EYE 如何保障我的私隱？
All processing happens on your device. No camera feeds are sent to the cloud, no tracking, and no third-party data sharing.全部在您的手機上處理。相機畫面不上雲端、不追蹤，也不與第三方分享資料。
Which stores support A-EYE?目前有哪些合作店舖支援 A-EYE？
We are currently piloting with select retailers in Hong Kong. Contact us to learn about the list of active stores, or apply to join the pilot programme.我們目前正與香港精選零售商合作測試中。歡迎聯絡我們了解已啟用的店舖清單，或申請參與先導計劃。
FAQ常見問題
For retail partners.零售合作夥伴常見問題。
How does A-EYE protect customer and store privacy?A-EYE 如何保障顧客與店鋪的私隱？
A-EYE's core navigation and product recognition functions are designed to operate without transmitting raw camera feeds to the cloud, and no customer or store data is sold to third parties.核心導航與產品識別均設計成無需將原始相機畫面上傳至雲端，也不會將顧客或店鋪資料出售給第三方。
Is there a trial period?有沒有試用期？
A complimentary trial period has been arranged for early retail partners.早期零售合作夥伴有免費試用期。
Which stores can become A-EYE partners?哪些店鋪可以成為 A-EYE 合作夥伴？
We are prioritizing partnerships with supermarkets, pharmacies, and comparable high-footfall retail formats in Hong Kong.目前優先與香港的超市、藥房，以及其他有穩定人流的零售業態合作。
What support do you provide during onboarding?導入期間您們提供哪些支援？
Our team is responsible for store mapping, product data setup, and staff briefing. As part of our commitment to partners, we only formalize a store partnership once we are able to bring a minimum of 50 regular users to that location, ensuring meaningful value from the outset of the partnership.我們團隊負責店鋪地圖、產品資料建檔及員工簡報。作為對合作夥伴的承諾，需能為該店鋪帶來最少 50 位常規用戶後，才會正式確立合作關係，確保項目有實質效益。
Visually Impaired User視障用戶